Shipping & Return
For Prepaid Orders: We charge no shipping and handling fee. Free Shipping is included.
For COD orders: We don’t charge Cash On Delivery Fee. Its fee PAN India
Order Processing:
We strive to fulfill orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 Business Days. Our Business Days are Monday to Saturday.
Shipping Time:
For most serviceable pin codes, we try to deliver within 5-7 Days. But due to unforeseen circumstances like weather, strike, remote locations, stocking issues, or any other reason – it may take longer than usual. However, you will be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.
At a Time of Delivery:
Please be advised to at a time of delivery if the package seems open or not in manner way do not accept the package. otherwise, record a video while opening the box and sent it to us we will work on this immediately if something is missing.
Return Policy:
We guarantee your satisfaction. Should an item not work for you, you may request to return the item within 7 days of receipt. Returns must be in original condition, unwashed and unworn, with all tags and/or packaging attached. Refund will not be initiated if we received an used, torn or damaged product, wrong product from customer
For returns, If you have received a defective product, send us images at support@rogic.in or whatsapp us on +917499196556 and we will get back to you. Once confirmed by the quality check team then reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund will be initiated within 72 hours.
For pin codes that are non-serviceable by our courier partner against the reverse pick up policy, you will have to self ship the product(s)
How do I self-ship the products?
Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
You can courier the product(s) to the address mentioned below:
Span Lifestyle, Bk No-1988/ Basant Bahar Old, Near Old Bus Stop, Ulhasnagar-4210005
On receiving the product at the warehouse, Amount will be credited to your account for Courier Charges.
To return any order, click here